Support agencies

In response to our research, EFP developed partnerships with support agencies who could offer professional and skilled staff, to deliver ‘in kind’ drop-in sessions within the food bank centres. The support is completely optional when visiting a foodbank.


The Personal Transitions Service (PTS) offers personalised coaching for people going through the toughest of life transitions, such as experiencing homelessness, leaving care or coming out of prison.

Inspirational PTS Coaches work alongside people so that they transition out of their situations quickly and sustainably, with a whole new community of support built around them.

What we offer

  • Person-led and strength-based coaching.
  • Bespoke connection to specialist support and advice on housing, health, finance, employment and any other things they feel will help them to get to where they want to be.
  • Local community links so people can build positive networks independent of support services. Personalised opportunities that build on people’s interests – for example, football clubs, music studios, model cars.
  • Personal budgets to build on people’s skills and aspirations.

We meet wherever people want, never in an office, and we are not afraid to have real world conversations.

We aim to be as flexible and open as possible, so please contact us if you would like to discuss a referral.

To make a referral:

e-mail us on:

call us on: 0131 603 9815

Real Jobs: The Action Group

Real Jobs service at The Action Group is part of All in Edinburgh Supported Employment Consortium. The service works with people who want to work but may experience barriers to getting and keeping a job due to physical or learning disabilities, autism, long term physical or mental health conditions, and those who have been out of work and claiming benefits for a long time. Real Jobs can help you to find paid employment, support to sustain it and progress further.

Real Jobs helps with:

  • Choosing the right job
  • Finding suitable training
  • Building experience through work placements and volunteering
  • Advice on benefits and how work will affect them
  • Creating a CV
  • Completing application forms
  • Interview preparation

Once in work Real Jobs will continue with support at work:

  • Help with settling in at work
  • Help with adjustments
  • Support with progression
  • The service is not time-bound

Service eligibility:

  • 16 years +
  • Wanting to work 16 hours per week +
  • Have a physical or learning disability, autism, long term physical or mental health conditions
  • Employed Status affected by Covid-19 or Long Term Unemployed (1 yr +)
  • Young People aged <25 impacted by Covid-19
  • Households where the youngest dependent is aged less than 1
  • Households with 3 dependents or more
  • Living in an economically deprived area

If you require more details, please get in touch:

Real Jobs – All In Edinburgh

The Action Group


Changeworks provides free, in-depth, impartial advice and support to householders who are in or at risk of fuel poverty.

Changeworks’ expert energy advisors provide specialist advice and practical support to help people stay affordably warm in their homes.

Our Affordable Warmth advisors can help with:

  • Saving money on your heating and electricity bills
  • Understanding bills, resolving errors, resolving debt
  • Understanding gas central heating or electric storage heater controls
  • Understanding your smart or prepayment meter
  • Getting positive outcomes from talking to your supplier
  • Access to grants for debt reduction or energy saving measures
  • Understanding tariffs, switching suppliers, how to access discounts from suppliers, and much more!

If you would like further information or if you would like an Affordable Warmth Advisor to contact you please:

– Fill in our on-line contact form, please see

– Phone us on freephone 0800 870 8800

– Email us on

The Big Issue exists to offer people the opportunity to work their way out of poverty. Big Issue sellers buy every copy of the magazine upfront for 50% of the cover price then sell it on to the public. At an induction, we will have a chat about where is best to sell, help vendors choose a pitch that they’re comfortable with and offer sales coaching too. A large part of our work at the moment is to support vendors to get ID, bank accounts and smart phones and increase their digital skills. We support vendors to first overcome poverty and social exclusion and thereafter pursue employment, training and other opportunities when they feel ready to move on from The Big Issue.