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Triage adviser
Edinburgh Food Project provides emergency food supplies and support to people in crisis, while working with people, communities, and our partner agencies to address the underlying causes of food poverty.
Our Money Advice Service is a free, impartial, and confidential service, providing specialist advice and support with benefits, debt, budgeting, energy advice, accessing grants and other support services.
If you would like to be part of an organisation and team working to help people break the cycle of poverty in Edinburgh, and feel you have the appropriate skills and attributes for the job, we want to hear from you.
The role of Triage Adviser is to support clients by providing food bank vouchers, offering initial advice and support with welfare benefits and money management, and signposting to other support organisations. The role involves general administrative tasks such as answering phone calls and emails, creating client records, and arranging appointments with our advisers.
With a calm, empathetic, sensitive, and organised approach, you will be an important first point of contact for people accessing our services.
Edinburgh Food Project offers a range of benefits including generous annual leave, competitive salaries, flexible working, and training opportunities.
If you are interested, please see the Job Description for further information and submit your CV and a cover letter to recruitment@edinburghfoodproject.org
Application deadline: Wednesday 29th March 2023
Interview date: To be confirmed