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benefits / debt adviser
Edinburgh Food Project was established with the aim of reducing the effects of food poverty in Edinburgh by providing emergency food parcels to those in the community most in need. Over the last three years, we have been transitioning our 8 foodbank centres into “More than Food” hubs to allow our clients to access dedicated support to help them with their immediate and underlying problems to reduce/eliminate their need for food bank assistance and build their financial resilience for the future.
Working within the Money Advice Service, the role of Benefits/Debt Adviser supports clients with a range of debt (and related) issues, providing advice and information in person, via email and on the phone.
The successful candidate will use independent information sources and internal tools available to provide holistic debt and/or budgeting advice, reviewing and translating complex information to clients to ensure they understand the debt options available to them.
To be successful, you will have recent experience of delivering generalist advice on a wide range of topics, such as debt, housing and welfare, in line with the Scottish National Standards. In additional you will excellent communication and IT skills and have the ability to analyse, interpret and record information to the required quality standards.
Please see our information pack for further details and how to apply.